These Terms of Service ("Terms") govern your access to and use of the Managd hosting services ("Services") provided by Inovit d.o.o., Ul. Fakultetska 37, 72000 Zenica, Bosnia and Herzegovina, JIB 4219209750003 ("Managd", "we", "us"). By creating an account or using the Services, you agree to these Terms.
1. The Services
Managd provides managed Linux servers, virtual private servers, dedicated servers, and related infrastructure and management services. Specifications, prices, and included features are described on managd.net or in your order confirmation.
2. Accounts
- You must be at least 18 years old and able to enter into a binding contract.
- You are responsible for the accuracy of the information you provide and for safeguarding your login credentials and root passwords.
- You are responsible for all activity that occurs under your account.
3. Fees, billing and taxes
- Fees are charged in advance on a monthly or annual basis, as selected at checkout.
- All prices are exclusive of applicable taxes unless stated otherwise. You are responsible for any taxes, duties, or charges levied by your jurisdiction.
- Late or failed payments may result in suspension or termination of the Services after reasonable notice.
- Setup fees, hardware purchases, and one-off work are non-refundable once provisioning has begun.
4. Term, renewal and cancellation
Subscriptions renew automatically for successive periods of the same length until cancelled. You can cancel at any time from your account dashboard or by emailing support@managd.net. Cancellations take effect at the end of the current billing period; we do not pro-rate partial periods except as described in the Refund Policy.
5. Acceptable use
Your use of the Services is subject to the Acceptable Use Policy. We may suspend or terminate Services that violate the AUP, with or without notice depending on severity.
6. Your content
You retain all rights to the data, applications, and content you store on or transmit through the Services ("Customer Content"). You grant Managd a limited license to host, copy, and transmit Customer Content solely as needed to operate the Services.
You are solely responsible for Customer Content, including its legality and the rights to use it, and for taking your own backups in addition to any backup features we may offer.
7. Service levels
Availability commitments and service credits are described in the SLA. Service credits are the sole and exclusive remedy for any availability shortfall.
8. Privacy and data protection
Personal data is processed in accordance with our Privacy Policy. Where we process personal data on your behalf as a processor, the Data Processing Addendum applies.
9. Suspension
We may suspend the Services without liability if:
- required by law or by a competent authority;
- necessary to prevent material harm to our network, other customers, or third parties;
- your account is overdue; or
- you materially breach these Terms or the AUP.
10. Warranties and disclaimers
The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Managd disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of liability
To the maximum extent permitted by law, Managd's aggregate liability arising out of or relating to the Services in any 12-month period is limited to the fees you paid for the affected Service during that period. We are not liable for indirect, incidental, consequential, special, or exemplary damages, including loss of data, profits, or business.
12. Indemnity
You will defend and indemnify Managd against third-party claims arising from your Customer Content or your breach of these Terms or the AUP.
13. Changes to the Terms
We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 14 days before they take effect. Continued use of the Services after the effective date constitutes acceptance.
14. Governing law and jurisdiction
These Terms are governed by the laws of Bosnia and Herzegovina. Subject to any mandatory consumer protection law in your jurisdiction, the courts competent for Zenica, Bosnia and Herzegovina have exclusive jurisdiction over any dispute.
15. Contact
Questions about these Terms: legal@managd.net.